Success is a journey and as a Technical Support Specialist you are expected to provide expert support on Hostinger products and troubleshoot technical challenges via live chat and tickets that exceed customer expectations. Simplify technical issues into actionable steps, contribute to initiatives that enhance the customer experience, and help make the Kodee AI Assistant smarter. Keep updated on Hostinger product updates and look for simpler ways to deliver even better customer experiences.
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Provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations. Simplify technical issues of varying complexity into actionable steps that customers of all expertise levels can follow. Contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs.